FAQ's

Shopping on our web store 

Links 
www.thehoopstation.co.uk may contain links to other websites that are beyond our control. We cannot be held liable for breaches of integrity or content on these websites - we simply provide the links to make it easier for people visiting our site to find more information within specific areas. 

Colours 
We make all reasonable efforts to accurately display the attributes of our jewellery, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours. 

Prices The prices displayed on our e-store at www.thehoopstation.co.uk include VAT. Postage and delivery will be added at checkout. 

Online Orders By using www.thehoopstation.co.uk and/or placing an order, you agree to be bound by the terms and conditions set out herein. Please ensure that you have read and understood the Terms before placing your order. Only persons 18 years or older, who are not under guardianship, can place an order. 

Payments The Hoop Station accepts all major credit cards and operates with PayPal; all transactions are processed in Pounds Sterling. 

Postage & Delivery
Standard delivery within the UK is free on all online orders. We dispatch our orders with Royal Mail Special Delivery, SIgned For service, unless other arrangements are requested, eg pick-up from one of our concessions in London or courier service. 

All orders are subject to availability of products; we endeavour to deliver your purchased jewellery within two working days from receiving your order. We will contact you within 24 hours if we do not have stock of the specific item of jewellery.  

Jewellery Repair Service 
We offer a repair service for re-plating for our hoop earrings. 

Company Information

Company Name: G Scott Gems Ltd
Company Registration: 8025251 
VAT Registration: GB132643827 
Registered address: 135 Wymering Road, London W9 2NF