Returns
Due to hygiene reasons, we are unable to exchange earrings. However, if there is a fault / they are unworn, we are more than happy to exchange or fully refund your item. Goods must be returned within 30 days of receipt. Email: info@thehoopstation.co.
Please return goods to:
The Hoop Station
Flat 135 Wymering Mansions
Wymering Road London W9 2NF
Please inform us of any faulty item within 48 hours of receiving the order. We advise customers to inspect their purchase before disposing of original packaging. Faulty items will only be accepted if the goods are delivered to the customer damaged or if there is a subsequent manufacturing fault within a period of six months. All items will be inspected and if deemed to be subject to fair wear and tear will not be accepted as faulty.